Frequently Asked Questions
Our incense sticks are crafted from natural botanical ingredients, including premium agarwood, sandalwood, floral extracts, and essential oils. We ensure no artificial additives or harmful chemicals are used.
Yes, our incense sticks are designed for safe indoor use. However, we recommend burning them in well-ventilated areas and keeping them away from flammable objects, children, and pets.
Each stick burns for approximately 45–60 minutes, depending on the environment and airflow. The lingering fragrance can last much longer.
Store them in a cool, dry place, away from direct sunlight and moisture to preserve their fragrance and burning quality.
No. All our incense sticks are free from synthetic fragrances, dyes, and binders. We believe in purity and nature's aroma.
Currently, we offer curated sets with selected fragrance combinations. However, for bulk or custom orders, feel free to contact us—we’re happy to accommodate your preferences if possible.
Yes, we ship internationally. Shipping fees and delivery times may vary based on your location. Please check our Shipping Policy for details.
Simply insert the non-burning end of the stick into the built-in crystal base, light the tip, let it burn for a few seconds, and gently blow out the flame. Enjoy the slow, aromatic diffusion.
Each scent is inspired by a poetic blend of nature and traditional Eastern philosophy—crafted not just for fragrance, but for inner calm, mindfulness, and the art of daily rituals. Read more on Our Story.
Please contact us within 7 days of receiving your order, with photos of the damaged item. We’ll promptly arrange a replacement or refund, depending on the situation. Learn more on our Return Policy.
Yes, we offer wholesale pricing and personalized packaging for business clients, events, or special occasions. Please contact us directly for more details.
We are committed to sustainability. Our packaging is recyclable and designed with minimal environmental impact in mind.